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Important Information

 

Need help with this
Web site? Call the
eSupport Help Desk:
1-888-656-5695
7:00am to Midnight
Monday - Friday
8:00am - 4:00pm
Saturday-Sunday


Contacts

How can we help you?

 

Members

If you are a member or are considering choosing MVP, please ask your employer’s benefits administrator for details on the plans available to you. To speak to a Member Services Representative call the number on the back of your ID card.

 

Members click here to see a full contact list.

 

Preferred Gold and GoldAnywhere Medicare Members
To contact a Preferred Gold representative call:

Rochester region members (West Region): 585- 327-2480 or 800- 665-7924
All other regions (East/Central Region): 800-209-3945

or visit Preferred Gold on the web.

 

Providers

Click here to contact Professional Relations or Provider Claims Services.

 

Employers
Contact your MVP representative or call 1-800-TALK-MVP (800-825-5687).

 

Brokers

Click here to learn how to become an MVP Health Care Broker.

 

MVP Offices
How to contact the MVP Office nearest you.

 

To Report Insurance Fraud
We all pay for insurance fraud! Please help us fight this problem by reporting any activities you suspect.
Click to learn more or fill out a confidential report.

 

Need help with our Web site?
Call 888- 656-5695
7am - Midnight weekdays and 8am - 4pm weekends & holidays
For non-urgent requests, email us.  We respond within four business hours.