Online Resources for Providers

Policies Description
MVP Provider Policies All current Provider, Payment, Laboratory, Pharmaceutical and Medical Policies.
Medical and Pharmacy Policies (Formerly BIM) All Current MVP Health Care Medical and Pharmacy Policies
Medical and Pharmacy Policy Update Summaries Medical Policies and Pharmacy Policies with updates indicated
UM Policy Guides Description
New York (PDF) Utilization Management Guides explaining authorization requirements for New York State.
Vermont (PDF) Utilization Management Guides explaining authorization requirements for Vermont.
Resources Description
Letter Template: ER Use (Doc) Physicians may download and customize this letter to address their patients’ possible alternatives to the emergency room.
Custom Claim Edits (PDF) List of current claims edits
Auditing of Professional Service Claims Frequently Asked Questions(PDF) Questions and answers for health care providers about the auditing of professional service claims via OrthoNet.
CIGNA Reference Guide (PDF) Quick reference guide for MVP Health Care and MVP's National Alliance with CIGNA Healthcare
Medical Coding Training and Resources Educational resources related to ICD-10-CM coding
Behavioral Health Prior Authorization List (PDF) List of behavioral health services requiring prior authorization.
Durable Medical Equipment Prior Authorization List (PDF) (Effective January 1, 2025) List of HCPCS codes requiring prior authorization for DME, Prosthetics, Orthotics, and Medical Supplies effective January 1, 2025
Durable Medical Equipment Prior Authorization List (PDF) (Effective April 1, 2025) List of HCPCS codes requiring prior authorization for DME, Prosthetics, Orthotics, and Medical Supplies effective April 1, 2025
In-Office Procedure List (PDF) (Effective June 1, 2021) List of codes for covered procedures effective June 1, 2021
MVP Inpatient Surgical Procedure List (PDF)(Effective May 1, 2023) List of Inpatient Surgical codes effective May 1, 2023
Provider FastFax Description
FastFax Important changes that are sent to physicians via fax regarding policy and procedure updates
Healthy Practices Newsletter Description
Healthy Practices Newsletter - Winter 2025 Healthy Practices is a quarterly publication for MVP Health Care® Providers. Sign up to recieve Healthy Practices via email.
NPI (National Provider Identifier) Description
Taxonomy Code Crosswalk MVP specialty codes to taxonomy codes
Other Description
Territory Lists and Contact Information MVP Professional Relations Representative territory listing by ZIP code