You’re Our MVP—Our Most Valuable Person

Get the care, support, and benefits you deserve on your personal health journey.

Thank you for being a valuable part of our MVP Health Care family. We’re committed to helping you get the right care all year long. Use these resources to feel confident in your health plan choice and take full advantage of your benefits.

Welcome to your MVP DualAccess (HMO D-SNP) plan!

Here is our MVP DualAccess member webinar! Learn about all of the benefits available to you, how to access them, and make the most of them!

Did you know your MVP DualAccess plan is one of the highest rated D-SNP plans in New York State?

Get the Most out of Your Benefits 

Prescriptions
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All Part D Prescription Drugs are $0 cost share for MVP DualAccess Plans. Check what drugs are covered in the MVP DualAccess formulary.

Learn More
Dental
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Learn more or find a dentist.

Learn More
Over-the-Counter Allowance
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Use this benefit to buy brand-name and generic health & wellness products and groceries!

Find Out More
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Have Questions?

Contact your MVP Care Team to get help with things like:

  • Understanding your benefits 
  • Scheduling appointments 
  • Arranging transportation to and from appointments 
  • Creating a care plan that meets your personal needs and goals
  • Accessing the services, equipment, and supplies you need (such as living arrangements or diabetes supplies) 
  • And more!

Be Well Rewards—Earn $100 

Take charge of your health with an Annual Wellness Visit. Find out more about this important visit and how it can earn you a $100 reward card.

Learn More
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Start with Gia

Manage your health and your health plan your way with Gia®.

  • Access $0 virtual care
  • Get urgent care or connect with a primary care or behavioral health care provider
  • Request a new medication or refill, lab test, or screening
  • Find an in-person doctor in our network
  • Check the status of a claim
  • View or pay your premium invoice

Sign in to Gia online or download the mobile app.

Additional Benefits Built for You

Transportation
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Need a ride to or from the doctor, the dentist, or the pharmacy? MVP partners with American Logistics to provide rides at no cost to you! To schedule your trip, contact your MVP Care Team. We recommend scheduling your ride a week in advance. Review your EOC for information about the number of rides your plan covers.

Hearing Aids
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Make sure you don’t miss a sound with a flexible hearing aid benefit to meet your needs. 

Every year, Medicare evaluates plans based on a 5-star rating system.

The MVP DualAccess plan is available in the following New York counties: Albany, Columbia, Dutchess, Greene, Monroe, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Sullivan, Ulster, and Westchester.

MVP Health Plan, Inc. is an HMO-POS/PPO/HMO D-SNP organization with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in MVP Health Plan depends on contract renewal. This plan is a dual eligible special needs plan (D-SNP). Your ability to enroll will be based on verification that you are entitled to both Medicare and medical assistance from a state plan under Medicaid.

Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. 

For accommodationsofpersons with special needs at meetings, call 1-800-324-3899 (TTY 711).

MVP virtual care services through Gia are available at no cost-share for most members. In-person visits and referrals are subject to cost-share per plan.

SilverSneakers is a registered trademark of Tivity Health, Inc. SilverSneakers On-Demand is a trademark of Tivity Health, Inc. © 2022 Tivity Health, Inc. GetSetUp is a third-party provider and is not owned or operated by Tivity Health, Inc. ("Tivity") or its affiliates. Users must have internet service to access online services. Internet service charges are responsibility of user. All rights reserved.

MVP Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including sexual orientation and gender identity).

ATENCIÓN: sihablaespañol, tiene a sudisposiciónserviciosgratuitos de asistencialingüística. Llame al 1-844-946-8010 (TTY 711).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-844-946-8010 (TTY 711).

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Last Updated 6/6/24