MVP DualAccess (HMO D-SNP) and DualAccess Complete (HMO D-SNP) plans include an allowance to spend on things you need to stay healthy.
Use the Benefits Mastercard® Prepaid Card from our partner NationsBenefits® to buy eligible items online, in the app, or at some stores. You can use the same card for both your Grocery benefit and your OTC benefit. Participating retail locations include CVS Pharmacy, Rite Aid, Walgreens and Walmart. Sales tax may apply to some items.
Please note: this is not a credit card, and it cannot be used at an ATM or to receive cash back or to buy prescription drugs, alcohol, tobacco, firearms, or gift cards. The card comes pre-loaded with the benefit allowance, but it must be activated before use.
2024 Allowance Benefits
OTC Allowance Benefit
Your OTC Allowance is a quarterly benefit. Use it by the end of March, June, September, and December so you don’t lose it! Eligible items include:
- Allergy and cold/flu medicine
- Aspirin or pain relievers
- Band Aids® or first aid products
- Incontinence products
- Prebiotics, probiotics, and acid reducers
- Vitamins and supplements
- Review the OTC Catalog for a complete list
Grocery Allowance Benefit
Your Grocery allowance is a monthly benefit. Use it by the end of every month so you don’t lose it. Eligible items include:
- Bread and cereal
- Eggs
- Fresh fruits and vegetables
- Meat, fish, and poultry
- Milk, cheese, butter, and yogurt
- Nuts and seeds
- Review the Grocery Catalog for a complete list
New in 2025!
Effective January 1, 2025, members with a DualAccess or DualAccess Complete plan will have one monthly allowance to spend on the items you need! Use your Prepaid Benefits Card to purchase health-related OTC items or groceries, or to pay for some utilities including electricity, water, heat, internet, and phone. Read your 2025 Evidence of Coverage to learn more about how this benefit can make things easier for you.
Helpful Documents:
Frequently Asked Questions about Your Benefit
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How do I activate the card?
Members can activate their card in one of the following ways:
- Call 1-855-996-4327 (TTY 711)
- Log in to their personalized Benefits Pro Portal at MVP.NationsBenefits.com/Activate
- Scan the QR code provided on the materials that arrived with the new card.
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How do I check my balance?
The card balance is available account at MVP.NationsBenefits.com, in the Benefits Pro App, or by calling NationsBenefits at 1-855-996-4327 (TTY 711). A member of the Care Team can also help members check the balance.
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What is NOT eligible?
You cannot use this card to get cash, or to buy foods such as soda, chips, cookies, or ice cream. You also cannot use it to buy prescription drugs, alcohol, tobacco, firearms, or gift cards.
The Benefits Mastercard® Prepaid Card, is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Card can be used for eligible expenses wherever Mastercard is accepted. Valid only in the U.S. No cash access.
MVP Health Plan, Inc. is an HMO-POS/PPO/HMO D-SNP organization with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in MVP Health Plan depends on contract renewal. MVP Health Plan, Inc. has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 12/31/2024 based on review of MVP Health Plan’s Model of Care. Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties. Every year, Medicare evaluates plans based on a 5-star rating system. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711).
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Last Updated: 10/1/2024
Where Can I Use My Allowance?
Sign in to your NationsBenefits Online Account to buy eligible items or to find a nearby store that accepts your Prepaid Benefits Card.
Review Your Evidence of Coverage
Sign in to Gia to review your Evidence of Coverage for more information about your benefit.