Provider Clinical Education

Clinical Guidelines 

To view all of MVP’s Clinical Guidelines, please visit the Quality Programs page.

Crisis Services

• Crisis Services Training for Providers

Diversity, Cultural, and Linguistic Competency

MVP is committed to ensuring services are provided to our Members in a culturally competent manner. Health care cultural and linguistic competency is the ability of providers to understand the social, ethnic, religious, and linguistic characteristics of a population and use this understanding to improve the quality of care providers deliver. Regulations prohibit MVP and its contracted providers from discrimination based on health status. To ensure our Members are treated with dignity and respect, and that their cultural needs are considered, MVP providers may access e-learning offered by the Uniform Network Provider Training Services free of charge. 

Completing one of the trainings below is required by participating Providers serving our government program Members and encouraged for all others. After completing a training, please attest to completing it. 

• OASAS Cultural Competency Training
• Uniform Network Provider Training modules, accessible through The Center for Practice Innovations (CPI) Resources
  
  • Network Provider Training Part 1: Cultural Competence 
  • Network Provider Training Part 2.1: Using the Cultural Formulation Interview 
    
• Think Cultural Health at HHS.gov

Dual Special Needs Program (D-SNP) 

MVP currently offers the MVP DualAccess (HMO D-SNP) and MVP DualAccess Complete (HMO D-SNP) Dual Special Needs Plans (D-SNP) for individuals dually eligible for Medicare and Medicaid in the Capital District, Hudson Valley, and Monroe county. Learn more about these plans and access the CMS-required Provider training here.

Evidence-Based Practices Training 

To enroll and view CPI resources, visit practiceinnovations.org and click Enrollment form for Network provider training, or find helpful resources below: 

• Center for Practice Innovations (CPI) Resources
  
• Uniform Clinical Network Provider Trainings and Resources

HARP 

To enroll and view CPI resources, visit practiceinnovations.org and click Enrollment form for Network provider training. Or find help using the resources below: 

• NYS HARP Adult Behavioral Health Home and Community Based Services (BH HCBS) Provider Manual (PDF)
  
• Center for Practice Innovations (CPI) Resources
  
• Uniform Clinical Network Provider Trainings and Resources
• Adult Behavioral Health Home and Community-Based Services (BH HCBS) 
• Community Oriented Recovery and Empowerment (CORE) Services 
• Reference Document - Adult HCBS and CORE Process Overview (PDF)

Home and Community Based Services 

• Children’s Home and Community Based Services (CHCBS) (PDF)
• Children’s Waiver HCBS Notification Form Instructional Guide (PDF)
• Children's Waiver EMOD, VMOD, AT Transition to FMS Announcement (PDF)
• Children's Waiver EMOD, VMOD, AT Transition to FMS Presentation

Integrated Primary and Behavioral Health 

To enroll and view CPI resources, visit practiceinnovations.org and click Enrollment form for Network provider training. 

Find other helpful resources below: 

• Integrating Primary and Behavioral Health Services Part 1 (PDF)
  
• Integrating Primary and Behavioral Health Services Part 2 (PDF)
• Center for Practice Innovations (CPI) Resources
• Uniform Clinical Network Provider Trainings and Resources

Laboratory Management

• MVP Routine Laboratory Management Provider Training (PDF)
• MVP Routine Laboratory Management Provider Training (Video)

Special Populations 

Resources for serving the following special populations: 

• Children 0-5 years old (PDF)
  
• Transition Age Youth (TAY) (PDF) 
  
• Children with Intellectual and other Developmental Disabilities (I/DD) (PDF)

Substance Use Disorders 

To enroll and view CPI resources, visit practiceinnovations.org and click Enrollment form for Network provider training, or find helpful resources below:  

• Center for Practice Innovations (CPI) Resources
• Uniform Clinical Network Provider Trainings and Resources
• Notifications for Inpatient Treatment of Substance Use Disorders (PDF)
• Notifications for Inpatient Treatment for Children under the age of 18 years (PDF)

Children and Family Support

• Children’s Uniform Clinical Network Provider Training (PDF)
• Child and Family Treatment and Support Services (CFTSS) Training for Providers (PDF)
• Children’s Home and Community Based Services (CHCBS) (PDF)
• The Health Home Model (PDF)
• Reporting and Monitoring Requirements (PDF)
• Importance of Families and Understanding How to Assist Families/Caregivers to Access Services (PDF)
• Understanding the Interaction of Child Serving Systems and Navigating Coordinating Systems of Care (PDF)
• Overview of Children’s Evidence Based Practices (EBPs) (PDF)
• Integrating Trauma Informed Care and Resilience Informed Practices (PDF)
• Family Psychoeducation (PDF)
• Federal Information Processing Standards Code Billing Guidance (PDF)

Support for Primary Care Providers 

OnTrackNY 

OnTrackNY is an innovative treatment program for adolescents and young adults who have had unusual thoughts and behaviors, or who have started hearing or seeing things that others don’t. This may mean psychotic symptoms (such as hallucinations), unusual thoughts or beliefs, or disorganized thinking. OnTrackNY is for people who have experienced these symptoms for more than one week, but less than two years. 

OnTrackNY helps people achieve their goals for school, work, and relationships. It utilizes a shared decision making model and involves: 

• Comprehensive treatment using evidence-based practices 
• An integrated clinical team specializing in early psychosis 
• Psychiatric treatment 
• Employment and educational support 
• Substance abuse treatment, and family education and support 
• CBT-informed individual psychotherapy 
• Other services as needed 

Resources are available to Providers, and programs are located throughout New York State and available to NYS residents. 

For more information, including how to make a referral, visit OnTrackNY.org. 

Project TEACH 

Project TEACH aims to strengthen and support the ability of New York’s PCPs to deliver care to children and families who experience mild-to-moderate mental health concerns, including anxiety, depression, and ADHD, in children, adolescents, and young adults up to 22 years of age. It is funded by the New York State Office of Mental Health. 

Project TEACH offers, at no cost: 

• Consultations PCPs can speak on the phone with child and adolescent psychiatrists to ask questions, discuss concerns, or review treatment options. If indicated, they can also get a face-to-face evaluation 
• Referrals Linkages and referral services help PCPs and families access community mental health treatment and support services
• Training Free CME-certified education and training offered in several different formats relevant to mental health in primary care
  
  

All pediatric PCPs in NYS, including pediatricians, family physicians, psychiatrists, nurse practitioners, and other prescribers, are eligible to receive Project TEACH services at no cost. Additionally, other mental health professionals who provide ongoing treatment to children, such as child and adolescent psychiatrists, general psychiatrists, and psychiatric nurse practitioners, may request a second opinion through consultations. Maternal mental health consultations, education, resources, linkages, and referrals to address maternal depression and related mood disorders and anxiety are also available. 

Learn more on the Project TEACH website, or with the resources below: 

• Project TEACH Flyer
  
• Project TEACH Parent and Family Education Card
  
• Maternal Mental Health Initiative Flyer

Voluntary Foster Care Agency (VFCA) 

New York State requires Providers to take training related to VFCA. The training is self-directed, but MVP Provider Relations representatives will be happy to assist or answer any questions. 

All Providers are required to verify they have completed at least one (1) of the following trainings. 

• MVP Providers who are not eligible for Article 29-I licensure should complete the MVP Medicaid Children’s Foster Care Training for Providers

• MVP Providers who are requesting the new Article 29-I licensure should complete the MVP Medicaid Children’s Foster Care Training for Foster Care Agencies
  
  

Updates Regarding Care for Children in Foster Care (September 23, 2024)